FAQs
We care about you and your safety. Below are a list of advice we have for you.
COVID QUESTIONS
Yes we require all travelers to follow the COVID protocols and wear a mask.
We require that all travelers have a COVID test (PCR/Antigen) done at least 48 hours before coming on our trip.
Vaccinations are dependent on the country’s requirement. For instance, if we have a group trip in Mexico and no vaccination is required, you do not need to be vaccinated and vice verse.
Adequate and valid travel insurance is mandatory for all customers while on one of our trips. You are required to purchase adequate insurance to cover you, your belongings and your photography equipment against any possible risk and you are required to carry proof of insurance with you and produce it if reasonably requested by Company employees or suppliers; failure to do so may result in your being prevented from participating in certain activities without the right to any refund.
If your flight is cancelled due to COVID-19 or lockdown restrictions, you will be entitled to a partial refund of the trip cost, and can use the remainder towards a future YiNkZZ Travels trip.
PAYMENT
We accept all major credit and debit cards, along with your Google Pay and Apple Pay.
Cancellation charges per paying person cancelling (without replacement) are as follows: More than 5 weeks before departure date: we refund the full amount excluding deposit. 4 weeks or less: we retain 100% of the full price per paying person cancelling unless we can fill your spot. Once the trip has begun, no refunds can be made.
All prices are based upon group bookings therefore no refunds shall be made on any parts of the itinerary which you do not wish to participate in.
Once a deposit is made and you receive a confirmation email from YiNkZZ Travels, registration is complete and is non-refundable.